Cancellation Policy
Your appointments are very important at Salty Mane Hair Bar and are reserved especially for you. I understand that sometimes schedule adjustments are necessary and respectfully request at least 48 hours' notice for cancellations. STRICT AND ENFORCED 48 HOUR CANCELLATION POLICY! Please understand that when you forget or cancel your appointment without giving enough notice I miss the opportunity to fill that appointment time, and clients on my waiting list miss the opportunity to receive services. I know how easy it is to forget an appointment you booked months ago and that is why appointments are confirmed 48 hours in advance. Since the services are reserved for you personally, a cancellation fee will apply. I will be asking for a credit card to have on file. - Less than 48-hour notice will result in a charge equal to 50% of the reserved service amount - “NO SHOWS” or last minute cancellations (within 12 hours of services) will be charged 100% of the reserved service amount. No shows also include being 20 or more minutes late to your appointment. Being late does not allow me the proper time to service your needs and will result in me running into other’s appointments who are on time. - Multiple services not canceled 24 hours in advance will be charged 100% of the reserved service amount and 50% of your multiple services may be charged to your credit card to reserve the appointment time The cancellation policy allows me the time to inform my standby guests of any availability, as well as keeping my schedule filled, thus better serving everyone. Salty Mane Hair Bar policies are presented and provided in the best quality and tradition of excellent servicing for my established and future clientele. Thank you for viewing and supporting my policy criteria. CONFIRMATION EMAILS As a courtesy, my SQUARE APPOINTMENTS SYSTEM will EMAIL/TEXT you to confirm your service appointments before your appointment date. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments, and the cancellation fee. ​SALTY MANE HAIR BAR 712 Main Street, Suite #8 Hyannis, MA 02601 774-327-7165